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Content and Catalogue Management has a vital
role to play in the successful implementation of an e-Procurement
solution. Not only does it improve communication and reduce
cost, but it brings other business benefits such as improved
compliance to sourced products, suppliers and the ordering process.
Used properly, it can also result in improved customer and supplier
management and satisfaction.
This guideline provides insight to those
benefits, as well as identifying the key elements of a Content
Management implementation plan within an e-Procurement environment.
Key Points
The most successful Catalogue and Content
Management initiatives are those that deliver clear benefits to
both the buying and supplying organisations. Buyers and
suppliers should work together to build a cohesive business case
which delivers benefits to all organisations involved.
Suppliers should be encouraged to take
ownership of the maintenance of their own data while buyers must
ensure that their demands on suppliers are reasonable.
Content is the fuel that powers any
e-Procurement related transaction. It is vital that a
robust, long-term and operational plan is put in place to ensure
that the content is present, consistent and of the expected
quality.
Technology is the enabler, not the
solution. Content Management and Catalogue solutions can
improve the efficiency within an organisation's existing
procurement process; process design, change management and
communication are all key to success.
The guideline has been developed by the BuyIT
Best Practice Network of leading UK early adopters. It has
been led by Reqio with input from other BuyIT members, in particular
NHS PASA and Capgemini. It captures their joint experiences to
enable others to derive the maximum advantage from their experience.
The materials may be adapted freely and used for
your own e-business strategy development, but may not be re-used or
sold for direct commercial gain. The information in this
document is given in good faith but IT World cannot accept any
liability consequent on reliance upon the information contained in
this document.
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